Customer Service Expert (residential)

Description du poste

En bref

• This position will provide internal support to the sales teams as well as external support to our customers.
• The successful candidate will manage contracts, and aid on product transitions.
• The CSR will also assist with participating in calls and meetings with the team as required.

RPM Career opportunities Customer Service Expert (residential) The ideal Customer Support Representative (CSR) will be a detail oriented, self-starter possessing the desire to reach high performance goals. This position will provide internal support to the sales teams as well as external support to our customers. The successful candidate will manage contracts, and aid on product transitions. The CSR will also assist with participating in calls and meetings with the team as required. As an important member of our sales and customer support team, the Customer Support Representative will maintain amicable and pleasant relationships with clients, field questions and concerns about our products. In addition, excellent interpersonal skills, computer skills, and good writing skills are necessary. We seek enthusiastic, career-minded professionals to join our organization as a Customer Support Representative (CSR) who will provide world class service by connecting to our customers, analyzing their needs and offering customized solutions. Description: Developing and nurturing relationships with customers Developing and increasing sales with customers Collecting new customer information Inpu…